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Insurance & Protection

Valuation Coverage

Valuation coverage is the umbrella term for the mover's liability for loss or damage to a customer's belongings — it is not the same as insurance, even though it functions similarly.

Technically, valuation coverage is a contractual obligation of the moving company, not third-party insurance. The mover is the entity responsible for paying the claim, governed by federal regulations (49 CFR § 375.701 for interstate moves) and the terms of the bill of lading. The two valuation tiers are released-value (60¢/lb, free, included) and full-value (premium-priced, customer's choice).

Separately, some movers also carry their own third-party cargo insurance through an insurance carrier — this is what pays out the valuation claims. Boston Best Rate Movers carries cargo insurance and workers' compensation insurance on every job, on top of the required valuation coverage.

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