Question 1

How long has Boston Best Rate Movers been in business?

Accepted Answer

Boston Best Rate Movers has been serving the Greater Boston area since 2002. With over two decades of experience and more than 33,158 successful moves, we are one of the most trusted moving companies in Massachusetts.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. We are fully licensed and insured. We hold USDOT #1718049 for interstate moves and MDPU #31391 for Massachusetts intrastate moves. We carry comprehensive liability coverage and workers' compensation insurance so you are protected on every move.

Question 3

What areas do you serve?

Accepted Answer

We serve all of Greater Boston and Eastern Massachusetts, including Boston, Cambridge, Somerville, Brookline, Newton, Waltham, Quincy, and surrounding communities. We also handle long-distance moves throughout New England and the East Coast.

Question 4

How do I get a moving quote?

Accepted Answer

You can request a free, no-obligation quote on our website using the online form, or call us directly at (617) 787-3528. We typically respond within minutes during business hours.

Question 5

Do you move on weekends and holidays?

Accepted Answer

Yes, we offer moving services seven days a week, including weekends and most holidays. Weekend and holiday moves are subject to availability, so we recommend booking as early as possible.

Question 6

Do I need a parking permit for my moving truck in Boston?

Accepted Answer

Yes, the City of Boston requires temporary parking permits for moving trucks on public streets. We recommend applying 2–3 days in advance (one week is ideal) through the Boston Transportation Department. Permits cost approximately $60–$80 and fines can reach up to $100 without one. We can advise you through the process.

Question 7

How much do movers cost in Boston?

Accepted Answer

Local moving rates start at $149/hour for two professional movers and a truck. Three-mover crews range from $189–$209/hour depending on the season and date. All services are billed by the hour with a 3-hour minimum.

Question 8

Is there a minimum charge?

Accepted Answer

Yes, there is a 3-hour minimum for all moves. This minimum includes both travel time and labor time. If a job takes less than 3 hours total, the charge will still be 3 hours. Any time above the minimum is billed in 15-minute increments.

Question 9

Are there any hidden fees?

Accepted Answer

No. We pride ourselves on transparent pricing. Your hourly rate includes the truck, mileage, moving blankets, furniture disassembly and reassembly, dollies, equipment, basic insurance ($0.60/lb/article), and taxes. There are no extra charges for stairs or extra stops.

Question 10

Do you charge for travel time?

Accepted Answer

Yes, travel time is part of the total billable time. Travel time is the time from our Waltham office to your pickup location, plus the return trip from your destination back to our office. Total billable time = travel time + labor time.

Question 11

How much does it cost to move across the country from Boston?

Accepted Answer

The average price for a long-distance cross-country move is $3,000 to $10,000 but can differ based on your specific inventory, distance, and services required.

Question 12

How should I prepare for moving day?

Accepted Answer

Pack all small items in boxes, disassemble furniture if possible, empty dresser drawers, disconnect appliances, and clear pathways. Label boxes by room for faster unloading. Our crew handles the heavy lifting, wrapping, and loading.

Question 13

Do I need to be present during the move?

Accepted Answer

Yes, the customer or an authorized representative must be present at all times during the move. Your guidance is required for directing the crew, and you must complete a final walk-through to confirm all items have been moved before the crew departs.

Question 14

How do you protect my furniture and floors?

Accepted Answer

We use professional-grade moving blankets, shrink wrap, and corner protectors for furniture. We also lay down floor runners and use door jamb protectors to prevent damage to your home.

Question 15

What happens if something gets damaged?

Accepted Answer

All moves include basic liability coverage at $0.60 per pound per article, up to $10,000. All damage claims must be submitted in writing and noted on the bill of lading on the day of the move, before the crew leaves.

Question 16

Can you safely move a piano, gun safe, or pool table?

Accepted Answer

Yes, we move pianos, gun safes, and gym equipment. Large upright pianos are moved ground floor to ground floor only — we do not move them up or down interior stairs.

Question 17

Do you handle long-distance moves?

Accepted Answer

Yes. We handle long-distance moves throughout the East Coast and beyond. We hold full interstate authority under USDOT #1718049 and MC #630047.

Question 18

What is considered a long-distance move?

Accepted Answer

Moving over 100 miles or crossing state lines qualifies as a long-distance interstate move. This type of move requires additional planning and federal licensing.

Question 19

Is my stuff on one truck the whole way?

Accepted Answer

Yes. When you book a long-distance move with us, our crew loads your belongings at your home and the same crew delivers them to your destination. Your items stay on one truck the entire time.

Question 20

How long does a long-distance move take?

Accepted Answer

For moves under 300 miles (Boston to New York, for example), delivery typically happens the same day or next day. For longer routes, delivery windows are coordinated in advance.

Question 21

Do you offer packing services?

Accepted Answer

Yes. We offer full-home packing (everything packed), partial packing (fragile or complicated items only), and specialty packing for artwork, antiques, and electronics.

Question 22

How much do packing supplies cost?

Accepted Answer

Packing supply bundle packages range from $159.50 for a studio apartment to $1,275 for an x-large house. Packing materials are billed separately based on actual usage.

Question 23

I need storage for my home renovation. Can you store my items?

Accepted Answer

Yes. We handle overnight holds, short-term storage (days to weeks), and long-term storage (months). One crew, one truck, and one point of contact manages loading, transport, and delivery.

Question 24

How is storage priced?

Accepted Answer

The first month of storage is due on move day. Monthly storage fees apply based on the volume of items stored. Our facility is secure, climate-controlled, and private.

Frequently Asked Questions

General

Pricing

Moving Day

Long Distance

Packing & Storage

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