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Logistics & Operations

Carrier

A carrier is the moving company that physically picks up, transports, and delivers the customer's shipment — using its own trucks, employees, and equipment.

Carriers are the operators that actually perform the move. They hold the federal USDOT and MC numbers, employ the crews, own (or lease) the trucks, and bear the liability for the shipment. The opposite of a carrier is a broker, which sells the move but doesn't perform it — brokers pass the job to a third-party carrier and take a margin.

Most consumer complaints in the moving industry are about brokers who oversell, then assign the job to a low-quality or unlicensed carrier. Hiring directly with a licensed carrier is the safer path. Boston Best Rate Movers is a carrier — every move is performed by our own full-time W-2 employees on our own trucks, never subcontracted or brokered out.

Boston movers — professional Boston Best Rate Movers team with branded moving truck

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